At Pardoz Abaya & More, we are committed to providing our valued customers with exceptional service and transparency throughout their shopping journey. Please review the following policies regarding shipping, delivery, and order cancellations to ensure a smooth and satisfying experience.
Shipping Policy
At Pardoz Abaya & More, we are committed to providing a seamless shopping experience, which includes reliable and efficient delivery services. Please review our shipping policy below to understand the options and processes we have in place for delivering your orders.
Shipping Methods: We offer various shipping methods to accommodate your needs, including standard shipping, express shipping, and international shipping.
Free Standard Shipping:
We are pleased to offer free standard shipping on all orders. Our standard shipping ensures your items are delivered safely and efficiently, without any additional cost to you. Delivery times for standard shipping typically range from 3 to 7 business days, depending on your location.
Express Shipping Option
For customers who need their orders faster, we offer an express shipping option. Our express shipping service ensures quicker order fulfillment, typically within 1 to 2 days. To cover the costs associated with expedited delivery, a nominal fee of ₹40 to ₹50 is applied for express shipments. This small charge ensures prompt and reliable service, so you can enjoy your purchases as soon as possible.
Shipping Timelines: Delivery times vary depending on the shipping method selected and the destination. Using standard shipping method, it will take 3 to 7 business days to deliver the parcel at your doorstep, and through express shipping method, 1 to 2 business days. Exeptionally, estimated delivery times will be provided during the checkout process. Please note that delivery times may vary depending on your location and external factors such as weather conditions or carrier delays.
Tracking Orders: Once your order is dispatched, you can easily track its status. Simply log in to your account on our website and visit the Orders page to view real-time updates on your shipment. This feature allows you to stay informed about your delivery’s progress from the moment it leaves our warehouse to the moment it arrives at your doorstep. Otherwise, you will receive a shipping confirmation email containing tracking information, once your order has been shipped. You can use this information to track the status of your order.
Important Information:
Order Processing: Orders are processed within 1 business day. You will receive a confirmation email once your order has been shipped.
Shipping Charges: Standard shipping is free of charge. Express shipping incurs a fee of ₹40 to ₹50.
Service Areas: We deliver all over India.
Delivery Policy
Delivery Address: Please ensure that the delivery address provided during checkout is accurate and complete to prevent any delays or issues with delivery.
Delivery Attempts: Our shipping partners will make multiple attempts to deliver your package. If delivery is unsuccessful after several attempts, your package may be returned to us, and additional charges may apply for re-delivery.
Delivery Receipt: Upon receiving your package, please inspect it carefully for any damage or discrepancies. If you notice any issues, please contact our customer support team within three working days of receiving the package. Refer to the return and exchange policy.
Cancellation Policy
Orders can be cancelled only before they are dispatched for delivery. Once your order has been shipped, it cannot be cancelled. To request an order cancellation, please contact our customer support team as soon as possible.
Refunds: If your order is cancelled before it is dispatched, you will be eligible for a full refund. Refunds will be processed back to the original payment method used for the purchase.
Contact Us
If you have any questions or concerns regarding our shipping, delivery, or cancellation policies, please don’t hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with us is enjoyable and stress-free.
Thank you for choosing Pardoz Abaya & More for your modest fashion needs.